Collections Specialist

About Us

Triton Recovery LLC is a fully insured and bonded commercial collection firm, licensed in the State of Florida. We specialize in the Merchant Cash Advance industry and provide comprehensive commercial debt collection services nationwide. Our team is committed to recovering outstanding accounts receivable efficiently and with the highest level of professionalism.

About the Role

We are seeking a motivated and detail-oriented Collections Specialist to manage the recovery of past-due accounts through effective communication, negotiation, and compliance-driven practices. This role involves working directly with business owners, accounts payable departments, and legal channels to collect payments, review contracts, and pursue defaulted receivables. The ideal candidate thrives in a fast-paced, high-volume environment, demonstrates strong critical thinking and negotiation skills, and handles sensitive information with discretion. Experience in commercial/MCA collections and high-volume portfolios is preferred.

Key Responsibilities

Contacting debtors to negotiate repayment plans and collect payments

Communicating with business owners and accounts payable departments to inform them of past due accounts and collect payments

Handling a high volume of incoming collection calls and addressing client inquiries

Pursuing collections with the legal channel on defaulted consumer receivables, consistent with company policies and applicable law.

Contract review

Skip tracing and asset research

Requirements

Self-motivation, trustworthiness, and the ability to quickly adapt to a fast-paced environment

Proficiency with CRM/collections software including Simplicity or similar systems

Strong critical thinking and strategic skills

Strong organizational skills

Ability to prioritize and work in a rapidly changing environment

Excellent verbal and written communication skills

Excellent negotiation and conflict-resolution skills

Ability to handle confidential information with discretion

Strong attention to detail and accuracy

Reliable, punctual, and dependable

Preferred Qualifications

Experience in MCA

Experience working with high-volume portfolios

Employment Type: Full-Time (Monday-Friday)

Location: Coral Springs, FL 33065 – Onsite ONLY

Pay: Depending on Experience – Starting salary $45,000 + Commission

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off (PTO)
• Holidays off
• 401(k)