Collections Specialist

Managing a portfolio of assigned delinquent accounts, the full-time Collections Specialist will perform collection activities, initiate contact with debtors, and document all communications while providing exceptional customer service, requiring a Collections Specialist License. Key responsibilities Manage a portfolio of assigned delinquent accounts and initiate contact with debtors through various communication methods Document all collection activities in compliance with client standards and Federal Regulations Utilize skip tracing techniques to locate debtors who are difficult to reach Required qualifications Must be able to obtain a Collections Specialist License upon placement High school diploma or equivalent; some college coursework in business or related fields is preferred 0-1 years of experience in collections or related customer service roles, preferably in a financial or credit environment Proficiency in using collections software and Microsoft Office Suite Familiarity with debt collection laws, regulations, and compliance requirements