Commercial Accounts Team Lead

Lead commercial vehicle accounts at OPENLANE using sales compliance and inventory coordination skills in a hybrid VLC workplace. Manage daily workflows and customer service.

As Team Lead, Commercial Accounts, you will manage vehicle inventory, sales scheduling, customer inquiries, and repossession redemption processes. You will oversee account specifications, client SLAs, quality assurance, and operational performance. The position requires collaboration with Commercial Account Representatives, internal operations, regional sales teams, and external commercial clients.

Key Responsibilities:

• Coordinate vehicle inventory and sale scheduling through OPENLANE platforms
• Enforce account specifications and sales compliance with client SLAs
• Audit service levels and spot-check team output quality
• Resolve customer inquiries and complete repossession redemption processes
• Provide cross-functional backup and perform administrative duties

Requirements:

• High school education or equivalent
• One to three years of related experience
• Experience in inventory coordination, account management, or vehicle remarketing
• Customer service or administrative experience
• Microsoft Office proficiency and strong organizational skills

Apply commercial accounts leadership, inventory coordination, and sales compliance expertise while supporting OPENLANE customers and operations.