Commission Data Specialist

What is the opportunity?

Commission Data Specialist provides operational support to the Commission Coordinators in processing insurance commission statements within the WMFS database. The role serves as a backup for the Commission Coordinators during absences and vacations, and acts as a primary point of contact for commission-related inquiries across the organization. This includes answering questions on commission calculations, projections, amendments, and advances; liaising with life insurance company commission departments on chargebacks and inquiries; and maintaining database accuracy through licensing administration and reconciliation processes.

Job Description

What will you do?

• Maintain advisor profiles and licensing data – Update FOS member profiles, add/terminate licenses, and manage database records based on Registration Department communications
• Manage commission contracts – Administer commission contracts on the database aligned with licensing changes and business requirements
• Support internal controls – Investigate commission data discrepancies and elevate issues to ensure accuracy and compliance
• Process commission statements – Assist Commission Coordinators with weekly statements, projections, amendments, advances, and reconciliation activities
• Validate commission rates and projections – Update insurance commission rates and verify accuracy of commission projections.
• Respond to commission inquiries – Address internal questions regarding commission calculations, processing, and projections
• Manage field advisor requests – Via Email or Process Salesforce case requests and liaison with life insurance company departments on chargebacks, inquiries, and policy amendments
• Maintain documentation and process improvements – Track process changes, update documentation, and support Wealth Tracker processes

What do you need to succeed?

• Strong attention to detail and accuracy in data handling
• Excellent organizational skills and ability to manage multiple priorities
• Proficiency in Microsoft Excel and Word
• Clear and professional communication skills for working with internal teams, field advisors, and external partners
• Ability to work independently and as backup for commission coordinators

Must-have:

• Basic database and records management skills
• Demonstrated expertise in Microsoft Excel for data manipulation, analysis, and reconciliation, competency across Microsoft Office suite
• Basic accounting skills

Nice-to-have:

• Knowledge of financial services or insurance commission processing is an asset
• Knowledge of Life Insurance and A&S products is an asset
• Knowledge of advisor commission payment process is an asset

What's in it for you?

Join a team where your work matters. We're building the future of banking-one where innovation meets integrity, and where you can grow while making a real difference for our clients and communities.

Your career + Your life

• Competitive total rewards: market-rate compensation, performance bonuses, flexible benefits, and equity opportunities
• Genuine flexibility: work arrangements designed around how you work best
• Clear pathways to growth: mentorship from leaders invested in your development, and progressive opportunities across RBC

Your impact

• Own meaningful projects that drive real change for millions of clients
• Collaborate with diverse, high-performing teams solving complex challenges
• Contribute to communities and causes you care about through our social impact initiatives

Your development

• Access learning and skill-building opportunities tailored to your goals
• Expand your horizons across RBC's diverse business units and roles
• Build your professional network with talented people across the organization

Job Skills

Communication, Computer Literacy, Data Entry, Desktop Tools, Detail-Oriented, Email Services, Microsoft Office, Microsoft Windows, Office Administration, Presentation Software, Salesforce Platform, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

Address

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City

Toronto

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

WEALTH MANAGEMENT

Job Type

Regular

Pay Type

Salaried

Posted Date

Application Deadline

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is: $55,000.00 - $90,000.00 The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable. You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.