Communications & Engagement Solutions Analyst
Willis Towers Watson
Overview
In this role you will design and deliver communication and engagement solutions for employee experience programs, including rewards, pensions, benefits, and culture transformation. You will translate complex concepts into clear content and collaborate with designers and partners to create engaging materials. You’ll manage day-to-day project activities, ensure timely delivery, and use insights to drive measurable client outcomes. This position offers the opportunity to shape communication strategies within a global HR-focused organization and to build trusted advisor relationships.
Pay / Benefits
- 25 days annual leave + 1 extra day
- private healthcare
- life insurance
- group income protection
- defined contribution pension with up to 10% company match
- hybrid working
Responsibilities
- Design and deliver Communication & Engagement solutions that engage employees and pension scheme members and drive behavior change
- Draft cross-media communications, translating complex concepts into clear, engaging content
- Collaborate with in-house designers, agencies, and partners on the look and feel of communications
- Support day-to-day project management, coordinating with internal and external stakeholders to ensure deadlines and data quality
- Present client deliverables in meetings and build trusted advisor relationships
- Leverage insights from Employee Experience work to deliver measurable results for clients
- Contribute to intellectual capital by developing new tools, solutions, and approaches
- Identify opportunities to develop knowledge across industries and relevant subjects
Key requirements
- Experience in internal and/or external communications is highly desired
- Agency or consulting background is a bonus
- Knowledge of HR, benefits, rewards, pensions, organizational change, branding is a bonus
- Awareness of current communication, change management, marketing and technology trends
- Strong written and oral communication skills with creativity and technical expertise
- Proven ability to manage competing priorities with minimal supervision
- Experience collaborating with designers, agencies, or creative partners
- Experience working in teams to achieve objectives
- Analytical; able to interpret information logically
- Undergraduate or postgraduate degree or relevant experience in communications, engagement and change management
- Availability to travel as needed; London-based with bi-weekly office attendance
- creativity
- proactive prioritization
- relationship building
- strong written and oral communication
- project management capability
- ability to work with in-house designers and agencies
Reference: WJ-799_21994897