Connect Direct/Managed File Transfer Engineer

Connect: Direct/Managed File Transfer Engineer

Location: Edinburgh or London or Manchester (Hybrid)

Rate: Competitive (Inside IR35)

Contract Length: Initial 6 months

Start Date: ASAP

We are seeking an experienced Connect: Direct/Managed File Transfer (MFT) Engineer to join a large-scale enterprise environment, supporting critical file transfer infrastructure and integration services across business and technology teams.

This is an excellent opportunity for a specialist engineer with strong experience in secure file transfer technologies, operational support, and platform engineering within a complex, highly regulated environment.

Key Responsibilities

• Administer, support, and enhance IBM Sterling Connect: Direct file transfer services.
• Manage and monitor enterprise-wide managed file transfer (MFT) platforms.
• Configure, troubleshoot, and optimise file transfer processes and workflows.
• Support onboarding of new applications, partners, and data feeds.
• Investigate and resolve incidents, service disruptions, and performance issues.
• Implement security controls, encryption standards, certificates, and access management.
• Work closely with infrastructure, network, security, and application teams to deliver reliable data transfer solutions.
• Maintain technical documentation, operational procedures, and support materials.
• Participate in platform upgrades, migrations, and continual improvement initiatives.

Essential Skills & Experience

• Strong hands-on experience with IBM Sterling Connect: Direct.
• Experience supporting Managed File Transfer (MFT) environments.
• Knowledge of SFTP, FTPS, SCP, HTTPS, SSH, and secure data transfer protocols.
• Experience administering Linux and/or Unix environments.
• Strong troubleshooting and incident management skills.
• Understanding of network concepts including Firewalls, DNS, load balancing, and TCP/IP.
• Experience working within ITIL-based support environments.
• Excellent stakeholder communication and documentation skills.

Desirable Experience

• IBM Sterling File Gateway.
• IBM Sterling Secure Proxy.
• IBM Control Centre.
• Automation and Scripting (Shell, Python, PowerShell).