Contract Technical Support Analyst: Windows & Exchange

ClaimsPro LP – Shared Services seeks a Technical Support Analyst on a contract basis to help end users migrate to a new domain and to maintain software/hardware. Strong English communication and documentation skills are required, with a collaborative approach across IT teams.

Position can be based in Edmonton, Alberta or Markham, Ontario. Evening/weekend work may be required; the role emphasizes incident ownership, equipment configuration, and adherence to security policies.