Contractor Network Performance Lead

The AA is seeking a Contractor Scheme Manager to oversee a network of garages in the South East, ensuring AA members and Police schemes receive reliable, high-quality service. You’ll build strong relationships, drive performance, and deliver consistent customer outcomes.

Your role includes performance reviews, inspections, data-driven improvements, and collaboration with Roadside teams. You’ll also lead training, manage compliance with FCA, DVSA and UK standards, and support continuous