Contracts Manager − Commercial Contracts

About NCR VOYIX

NCR Voyix Corporation (NYSE: VYX) is a global platform-powered leader in unified commerce for shopping and dining. Combining a flexible, intelligent platform with end-to-end payments capabilities and services developed through its deep industry experience, NCR Voyix empowers retailers and restaurants to accelerate new possibilities for their operations, experiences and business outcomes. NCR Voyix is headquartered in Atlanta, Georgia, and serves customers in more than 35 countries worldwide.
Contracts Manager III
Location: Atlanta – Global Headquarters
The Contracts Manager works as a member of the NCR Voyix Law Department and is responsible for drafting, reviewing, negotiating, and finalizing sales contracts that support NCR Voyix’s business objectives, with a specific concentration on software licensing, cloud services, subscription services, and maintenance and support contracts in the retail and restaurants industry. The Contracts Manager develops negotiation strategies, conducts negotiations with customers, evaluates risk exposure, and makes recommendations to business clients within NCR Voyix, including senior management. The Contracts Manager works with internal organizations such as Pricing, Global Sales, and the CFO and Controller’s Offices to limit margin erosion and ensure compliance with internal policies such as order and revenue recognition. Candidates must be able to work under the pressure of deadlines and demands from a variety of business clients and contract counterparties.
Meet with internal clients to fully understand the business objectives and assess the risks arising out of a proposed sales transaction.
Actively lead the NCR Voyix team in negotiating with the customer’s senior management, attorneys, and contract professionals.
Serve as NCR Voyix’s primary point of contact during negotiations with a customer.
Review, edit, and draft responses to customer proposed terms and conditions.
Advise NCR Voyix business people and senior management and make recommendations about contractual risks which create legal and business exposure to NCR Voyix.
Identify risks; facilitate internal review of issues and obtain management/legal resolution.
Exercise sound judgment in determining when issues require the involvement of other parts of the business or the Law Department.
Work closely with bid support personnel, pricing, and other internal organizations to minimize margin erosion and mitigate risk items between bid review and contract signature.
Following execution of a contract, provide front-line contractual support for interpretation, including working with NCR Voyix sales teams, senior management, and other members of the Law Department on potential disputes and accounting or revenue recognition issues.
Maintain in-depth knowledge of NCR Voyixs procedures, processes and policies, especially the Contracts Policy, Incoming Orders and Backlog Policy, and the Revenue Recognition Policy; be knowledgeable of commercial contractual laws and practices within the Information Technology industry; possess working knowledge of NCR Voyixs Solutions (products and services) and capabilities, financial analysis (P&L), tax laws, and general business laws.
Sales, Customer Services, Professional Services, and Law Dept. 8+ years commercial contracting experience, preferably in the retail and restaurant industry
~ occasional travel may be required
~ able to articulate complex ideas both legal and technical in nature
~ Must have or acquire an in-depth knowledge of NCR Voyix policies, organizational relationships and procedures, and acquire a working knowledge of NCR Voyix solutions (products and services)
~ strong writing skills and attention to detail
~ Ability to work under short deadlines with minimal notice and minimal supervision; Customer-facing and must present a positive and professional image; Ability to identify legal issues and escalate them as appropriate to the relevant attorney
~ 5+ years technology sales commercial contracting experience in retail and/or hospitality industry
~ Commercial Contract Manager Certification
~ In-depth experience with sales and services contracts, including cloud services, software licensing, support services, and technology services
~ Ability to lead and conduct negotiations with minimal supervision; All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.