Cpms Network Engineer

Job Description

The Network Engineer will be a highly motivated and proactive individual who takes ownership of our EV Charging Point Management System (CPMS) and wider EV fleet infrastructure. This is a key role within a rapidly growing organisation, providing an excellent opportunity to make a meaningful impact while supporting business continuity during a period of maternity leave.

You will be responsible for ensuring the reliability, uptime, and efficiency of our EV charging network, acting as a technical lead between internal teams, clients, OEM partners, and engineering colleagues. While occasional support for reactive call-outs may be required, the primary focus of the role is to resolve issues remotely through effective system management, automation, and fault diagnosis.

This fixed-term opportunity is ideal for an experienced Network Engineer who enjoys working autonomously, solving complex technical challenges, and driving continuous improvement across systems and processes.

Key Responsibilities

• Take ownership of the EV Charging Point Management System (CPMS) and wider fleet EV infrastructure estate.
• Monitor and maintain optimum system performance, reliability, and uptime.
• Diagnose and resolve faults remotely, identifying root causes and implementing effective solutions.
• Act as the technical liaison between clients, OEM partners, engineering teams, and internal stakeholders.
• Support the development and improvement of system processes, automation, and operational efficiencies.
• Maintain accurate technical documentation and reporting.
• Provide technical support and guidance to both technical and non-technical stakeholders.

Job Requirements

Essential:

• Demonstrable experience in a Network Engineer, Systems Engineer, Platform Engineer, or similar technical role.
• Proven ability to manage and support cloud-based or IoT-connected platforms.
• Strong track record of diagnosing and resolving complex technical issues remotely.
• Experience designing, building, and maintaining APIs or system integrations.
• Confident working with networking fundamentals including TCP/IP, VPNs, firewalls, routing, and switching.
• Experience working in operational or service-critical environments with uptime responsibility.
• Degree in Network Engineering, Computer Science, IT, Electrical Engineering, or related discipline – or equivalent practical experience.
• ITIL Foundation or service management awareness is beneficial.
• Experience collaborating with field engineering teams and external partners.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Valid UK Driving Licence
• Flexibility in working hours and approach, an attitude to see a task through

Desirable:

• Experience working directly with OEMs or hardware manufacturers.
• Experience managing firmware, configuration, or interoperability across multiple OEM vendors.
• Experience with CPMS platforms, OCPP, OCPI, or similar protocols.
• Experience within EV charging, energy, utilities, or smart infrastructure sectors.
• Experience with automation, scripting, or platform optimisation.

Job Responsibilities

• Take full ownership of the CPMS platform and associated EV charging infrastructure network.
• Monitor, manage, and optimise performance across the client EV estate to ensure maximum uptime and efficiency.
• Diagnose and resolve the majority of faults remotely through the CPMS system.
• Diagnose faults and coordinate with planners and engineers
• Design, build, and maintain APIs and system integrations between platforms.
• Act as the technical escalation point for complex network and system issues.
• Work closely with field engineers during reactive call-outs, providing technical guidance and root cause analysis.
• Work directly with OEM partners to manage interoperability, firmware, configuration, and platform integration.
• Develop, document, and continuously improve operational processes and workflows.
• Analyse network and charger performance data to proactively prevent faults.
• Support onboarding of new charging sites and clients into the CPMS environment.
• Contribute to future team structure, training, and capability as the estate grows.
• Maintain strong client and stakeholder communication where required.
• Lead, mentor, and motivate the network operations team to achieve organisational goals.
• Conduct performance evaluations and provide constructive feedback to team members.

Job Benefits

Hybrid & Flexible Working
35 Days Annual Leave
Travel & Subsistence
Company Performance Bonus
Bupa Healthcare
Salary Sacrifice Pension Scheme
EV Car Salary Sacrifice Scheme
Holiday Purchase Scheme
Enhanced Family-Friendly Policies
4pm Finish on Fridays
Bellshill On‑Site Gym
Benefits & Discounts Platform
Long Service Awards