Credit Administrator

Come join Pattison Food Group Ltd., a Jim Pattison business, and Canada’s largest Western-based provider of food and health products. Pattison Food Group Ltd. is a certified Great Place to Work® and consists of Save-On-Foods and other well-known grocery banners. With nearly 300 retail locations, we proudly employ nearly 30,000 team members.

We have an exciting opportunity for a full-time Credit Administrator to join our Finance team in Langley, BC. Reporting to the Manager, Finance, you will be responsible for the administration, monitoring, and collection of customer credit accounts across multiple banners.

In this role, you will support accounts receivable operations, credit adjudication, collections, payment applications, customer account maintenance, and credit risk management while ensuring compliance with company policies and service standards.

You will be responsible for:

• Processing and maintaining customer credit accounts, including account setup, maintenance, and credit application administration.
• Conducting credit checks, reviewing supporting documentation, and assisting with the evaluation of customer creditworthiness.
• Monitoring customer accounts, following up on outstanding balances, and supporting collection activities.
• Contacting customers regarding overdue invoices, processing payments, and assisting with the resolution of credit, billing, deduction, and payment-related discrepancies.
• Preparing accounts receivable and collections reports, reconciling account balances, and supporting month-end activities.
• Maintaining accurate account records and documentation to support audit, compliance, and reporting requirements.
• Collaborating with customers and internal teams to resolve account issues and performing other administrative duties as required.

You have:

• A diploma or degree in accounting, finance, business administration, or equivalent experience.
• 1-2 years of accounts receivable, collections, or credit administration experience.
• A strong understanding of accounting principles, credit management, and collections processes.
• Advanced proficiency in the Microsoft Office Suite.
• Experience with ERP systems, Quantel, FDS, or comparable accounting systems is considered an asset.
• Enrollment in, or completion of, Credit Institute of Canada courses is considered an asset.

You are:

• A strong communicator, both written and verbal.
• Able to manage multiple priorities and deadlines with high level of attention to detail and accuracy.
• An analytical thinker with strong problem-solving skills.
• Able to work independently and collaboratively within a team.
• Able to use professional judgment and decision-making skills related to credit risk management.

What we offer:

• In addition to a highly competitive salary, we offer a great range of benefits, a company pension plan, free parking, exclusive team member offers, and opportunities for development and career progression.

If you’re looking to join a team that puts people first, you’re in the right place.

IND6 Compensation Details: $45,356.00 - $56,695.00

The compensation offered for this position will take into consideration location, education, skills, experience and other factors.

Pattison Food Group is a Jim Pattison business and Canada’s largest Western-based provider of food and health products. Headquartered in British Columbia, Canada, we have been in business since 1915. We proudly employ nearly 30,000 team members who are committed to achieving long-term growth and share a passion for giving back to the communities where we do business. Together, we leverage each other’s collective strengths to enhance efficiencies across our respective organizations. Our largest and signature company is Save‑On‑Foods. With 11 retail banners operating nearly 300 food and drug retail locations that are uniquely positioned to cater to the needs of their communities across Western Canada and the Yukon Territory, four wholesale businesses catering to the diverse needs of their customer bases across Canada, several food and pharmacy production facilities focused on high-quality distinct offerings, an industry-leading loyalty program, a world‑class set of proprietary consumer brands, and an award winning restaurant, Pattison Food Group businesses are proud to be recognized as leaders in customer service and innovation.