Credit Associate

• Perform collection activities to maximize cash receipts
• Establish payment plans for outstanding balances when necessary
• Evaluate credit risk factors
• Recommend accounts for collection agencies, reinstatement, closure, or write-off
• Reconcile accounts as required
• Correspond with customers to resolve disputes
• Recommend account adjustments or transfers
• Perform other duties as required
• Report to the Collections Supervisor
• Work closely with Credit Clerks

Requirements

• Two years of relevant accounting experience, a high school diploma, and either two courses in financial accounting from an accredited post-secondary institution or two courses from the Certified Credit Professional (CCP) designation; OR
• One year of relevant accounting experience, a high school diploma, and either four courses in financial accounting from an accredited post-secondary institution or four courses from the Certified Credit Professional (CCP) designation
• May be required to complete a criminal record check in accordance with FCL policies
• Customer service abilities
• Ability to work in a high-energy and collaborative environment

Core Competencies

Demonstrates expertise in cash collection activities, credit risk evaluation, and account reconciliation while maintaining strong customer service and collaboration skills in a fast-paced environment.

Highest-signal resume keywords

• Cash Collection Activities
• Credit Risk Evaluation
• Account Reconciliation
• Customer Service Abilities
• Certified Credit Professional (CCP)

Hard Skills

• Accounting Experience
• Payment Plan Establishment
• Dispute Resolution
• Account Adjustment Recommendations
• Financial Accounting Courses

Soft Skills

• Collaboration
• High-Energy Work Ethic

Certifications & Qualifications

• Certified Credit Professional (CCP)

Industry Keywords

• Collections Supervisor
• Credit Clerks
• Criminal Record Check
• Outstanding Balances