Credit Collections Representative

Credit collections expertise meets customer service at McDougall Energy, where you will manage accounts, investigate balances, and support retention.

Reporting to the Credit Manager, the Credit Representative handles collections across an assigned portfolio. The work combines accounts receivable review, risk analysis, customer communication, and payment management. Success requires accuracy, organization, negotiation, and problem-solving skills.

Key Responsibilities:

• Monitor accounts for compliance with credit policies
• Review aging lists and credit warning reports
• Investigate past due accounts, budgets, and Non-Sufficient Funds
• Contact customers regarding outstanding balances
• Resolve inquiries and manage incoming calls

Requirements:

• Ideally three years’ credit or accounts receivable experience
• Strong time management and organizational skills
• Accuracy handling large volumes of data
• Communication, negotiation, and interpersonal skills
• Intermediate Microsoft Office Suite proficiency

Apply your collections, analysis, and communication strengths as a Credit Representative supporting McDougall Energy customers.