CRM Data Operations Specialist

Support Global Relay’s CRM data operations through accurate records, reporting, request tracking, and Microsoft Office expertise. Weekend work may be required.

This Data Services Specialist role supports customer-facing projects and business processes within the Data Services department. You will perform CRM data entry, maintain records, process requests, and create spreadsheets, documents, and templates. Success requires logical thinking, adaptability, confidentiality, and dependable independent work.

Key Responsibilities:

• Perform CRM data entry and records maintenance
• Prepare reports, spreadsheets, documents, and templates
• Track customer requests through processing
• Organize, analyze, and validate manifests
• Communicate solutions with technical and non-technical customers

Requirements:

• Post-secondary education or relevant professional experience
• Proficiency with Microsoft Office applications
• Understanding of data integrity and quality control
• Exceptional time-management and prioritizing skills
• Ability to handle confidential information with discretion

Apply your data accuracy, organization, and CRM skills while supporting Global Relay customers and daily operations.