CRM Journey Architect & Automation Lead

Roche Products Ltd. seeks a Journey Orchestrator to engineer and deploy world-class customer experiences.

You will architect the logic that connects brands with healthcare professionals and patients, translating the vision from Marketing and Medical Affairs into automated journeys within our CRM and marketing platforms. This role sits at the intersection of data, technology and customer experience, building complex journey flows, using data for segmentation, and rigorously testing interactions