CRM Journeys Implementation Lead

Blue Pelican is seeking a CRM Implementation Manager in Welwyn Garden City for a hybrid role with two days in the office. The contract is a six-month fixed-term, with an advertised salary around £45,000.

The role focuses on turning a ready CRM plan into a measurable programme across multiple brands and channels. You will oversee the build, testing and rollout of automated customer journeys within Zoho (or similar platforms), coordinating with teams and partners to ensure effective delivery and