IT & Software

CTO

Zachary Daniels

Manchester · England · United Kingdom

Ecommerce | North West (Hybrid) | Competitive Salary + Bonus + Equity

Zachary Daniels is partnering with a fast-growing, digitally led ecommerce business in the North West to appoint its first Chief Technology Officer. This is a pivotal hire, joining the senior leadership team to shape the technology vision that will drive the next stage of growth.

The Opportunity

With strong brand recognition, a loyal customer base and ambitious expansion plans, the business is ready to take its technology capability to the next level. Reporting to the CEO, you\'ll own the full technology function: platform, data, infrastructure and engineering. You\'ll turn commercial ambition into a scalable, customer‑first digital experience.

What You\'ll Be Doing

  • Setting and delivering a technology strategy aligned to the commercial roadmap, including international growth, new channels and margin improvement
  • Leading, building and inspiring a high‑performing engineering, product and data team, blending in‑house talent with trusted partners
  • Owning the ecommerce platform and wider tech stack, making the build/buy/re‑platform calls that matter
  • Driving conversion, site performance and customer experience through data, experimentation and personalisation
  • Embedding AI and automation across the customer journey and back‑office operations, from merchandising to fulfilment
  • Ensuring security, resilience and scalability, especially during peak trading
  • Acting as a trusted adviser to the board, translating technical complexity into clear commercial decisions

What We\'re Looking For

  • Senior technology leadership experience (CTO, Head of Technology, or Director of Engineering) within ecommerce, D2C or digital retail
  • A track record of scaling platforms and teams through periods of rapid growth
  • Hands‑on credibility across modern ecommerce architecture, such as Shopify Plus, Salesforce Commerce Cloud, Magento/Adobe Commerce or headless/composable setups, plus cloud (AWS/Azure/GCP)
  • A commercially minded leader who measures success in revenue, conversion and customer outcomes, not just delivery
  • Experience managing third‑party agencies and vendors alongside internal teams
  • The ability to operate at board level while staying close enough to the detail to make the right calls

Why Join?

  • A genuine seat at the top table, with real influence over the business\'s direction
  • The chance to build and shape a technology function rather than inherit one
  • Competitive base salary, performance bonus and equity participation
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Reference: WJ-766_23706898

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