customer accounts supervisor

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• or equivalent experience

Experience

7 months to less than 1 year

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Co-ordinate activities with other work units or departments
• Establish work schedules and procedures
• Examine and verify the accuracy of work
• Identify workers’ training needs
• Prepare and submit reports
• Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
• Train staff/workers in job duties, safety procedures and company policies
• Conduct performance reviews
• Recruit and hire staff
• Co-ordinate, assign and review work

Experience and specialization

• MS Office

Additional information

Security and safety

• Basic security clearance
• Bondable

Work conditions and physical capabilities

• Attention to detail
• Fast-paced environment
• Large workload
• Tight deadlines
• Work under pressure

Personal suitability

• Accurate
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Judgement
• Organized
• Reliability
• Team player