Customer Analytics Insights Analyst

Turn customer, transactional, digital, and loyalty data into actionable insights as a Customer Insights Analyst in a hybrid corporate environment.

At Reitmans (Canada) Limited, this permanent analyst role supports Reitmans, RW&CO., and PENN. Penningtons. You will analyze customer behaviour, build segmentations, and shape customer-centric decisions across Marketing, Digital, Merchandising, and Customer Engagement.

Key Responsibilities:

• Analyze behaviour across brands, channels, and lifecycle stages
• Develop customer segmentations for targeted communications and personalization
• Analyze journeys, retention drivers, churn, and lifetime value
• Build dashboards tracking acquisition, retention, and purchase frequency
• Translate complex data into clear stakeholder insights

Requirements:

• Bachelor’s degree in analytics, statistics, marketing, economics, or business
• Three to five-plus years in customer or marketing analytics
• Proficiency in SQL; Python or R is advantageous
• Expertise with MicroStrategy, Power BI, Tableau, or Looker
• Bilingual French and English communication skills required

Apply customer analytics, segmentation, SQL, and strategic storytelling to advance insights across Reitmans’ Canadian fashion brands.