Customer Analytics Insights Analyst

Turn customer, transactional, digital, and loyalty data into actionable insights as a Customer Insights Analyst in a hybrid corporate environment. At Reitmans (Canada) Limited, this permanent analyst role supports Reitmans, RW&CO., and PENN. Penningtons. You will analyze customer behaviour, build segmentations, and shape customer-centric decisions across Marketing, Digital, Merchandising, and Customer Engagement. Key Responsibilities:

Analyze behaviour across brands, channels, and lifecycle stages Develop customer segmentations for targeted communications and personalization Analyze journeys, retention drivers, churn, and lifetime value Build dashboards tracking acquisition, retention, and purchase frequency Translate complex data into clear stakeholder insights Requirements:

Bachelor’s degree in analytics, statistics, marketing, economics, or business Three to five-plus years in customer or marketing analytics Proficiency in SQL; Python or R is advantageous Expertise with MicroStrategy, Power BI, Tableau, or Looker Bilingual French and English communication skills required Apply customer analytics, segmentation, SQL, and strategic storytelling to advance insights across Reitmans’ Canadian fashion brands.

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