Customer Data Strategy Consultant
Accenture
Overview
As a Customer Data Strategy Consultant, you help clients unlock value from data by shaping end-to-end data strategies and architectures. You bridge business strategy, data platforms, and AI capabilities to deliver measurable outcomes. You stay invested in execution, guiding roadmaps, CDP activations, and client governance to ensure real improvements. This role combines strategy with hands-on delivery, across cross-functional teams, to drive revenue, retention, and transformation.
Pay / Benefits- competitive basic salary
- annual performance bonus
- equity opportunities
- health and wellbeing benefits
- 30 days leave + 3 volunteering days
- family-friendly and flexible work policies
- Define how clients collect, unify, and activate data across online and offline channels
- Develop data strategies tied to business outcomes like revenue growth and lifetime value
- Advise on data governance, consent, and privacy in a regulated environment
- Convert ambiguous challenges into actionable roadmaps with milestones and value
- Build business cases and roadmaps that resonate with senior leadership
- Lead the design and implementation of CDPs, MDM, and CRM ecosystems
- Guide legacy modernization toward cloud-native, event-driven architectures
- Evaluate technology stacks across Martech, Adtech, and data platforms
- Architect AI-ready data foundations: real-time, trusted, governed
- Advise on AI’s role in personalization, content generation, and decisioning
- Define and manage data products, KPIs, and iterative delivery
- Translate business requirements into data requirements for cross-functional teams
- Operate in agile environments with stakeholders from engineers to C-suite
- Facilitate workshops and present recommendations to non-technical audiences
- Contribute to business development through proposals and client relationships
- 4+ years in customer data strategy, data architecture, product management, or related consulting
- Deep understanding of CDPs (Salesforce Data Cloud, Adobe Experience Platform, Treasure Data, mParticle), MDM, CRM, data warehousing
- Familiar with segmentation, propensity modelling, next-best-action, attribution, and journey analytics
- Knowledge of cloud data platforms (Azure, GCP, AWS) and modern data patterns (data mesh, real-time streaming)
- Proven ability to build business cases, roadmaps, and communicate value to senior stakeholders
- Practical understanding of applying AI to customer data strategy (commercial and strategic)
- Awareness of AI applications in customer engagement: personalization, content generation, conversational AI, intelligent decisioning
- Preferred experience leading CDP implementations or data platform migrations end-to-end
- Strong understanding of data governance, quality, and privacy regulations (GDPR, ePrivacy)
- Certifications in cloud architecture, data governance, or relevant Martech platforms
- Bachelor's or Master's in Business, Marketing, Data, or related field
- stakeholder management
- workshop facilitation
- clear non-technical communication
- CDPs: Salesforce Data Cloud, Adobe Experience Platform, Treasure Data, mParticle
- MDM, CRM, data warehousing
- cloud data platforms: Azure, GCP, AWS
Reference: WJ-747_30202726