Customer Enablement & Product Support Partner

Knit is hiring a Customer Support & Enablement Partner to drive client value and ensure smooth onboarding to the Knit platform and beyond. You will own enablement for strategic client segments, deliver high-quality product support, and help operationalize releases with proactive communication.

With 2–3 years in market research and a client-facing background, you will craft Loom videos, triage bugs with engineering, and push for scalable CS processes in a fast-paced startup environment.