Customer-First Lead Engineer - Cloud & Tech Strategy

Rackspace Technology is seeking a Lead Engineer to provide hands-on technical support for large, complex problems and act as the primary technical contact for a dedicated base of customers hosting critical websites. You will guide solution architecture, drive proactive reviews, and mentor junior staff while coordinating across Rackspace and client teams.

The role emphasizes expert knowledge of enterprise apps and operating systems, strong problem solving, and effective communication with