IT & Software

Customer Integration Engineer, App SW

wayve

London · Greater London · United Kingdom

Overview

In this role you will support Wayve’s autonomous driving technology in the German market, acting as a hands-on bridge between customer vehicle integration teams and Wayve’s engineers. You’ll diagnose issues across vehicle and software layers, guide internal teams with customer systems and APIs, and maintain a system-level view to root out causes. You’ll work closely with clients and internal engineers to ensure smooth integration and successful validation of our AI Driver in real-world vehicles. This is a hands-on, impact-focused position near customers, with opportunities to influence how Wayve’s platform integrates across OEMs.

Pay / Benefits
  • Competitive salary benchmarked annually
  • Meaningful equity and ownership
  • Relocation support and visa sponsorship where applicable
  • Hybrid working model with core hours
  • Learning and development budgets for training and conferences
  • Comprehensive benefits including health insurance and wellbeing support
Responsibilities
  • Provide hands-on technical support to customers throughout development and validation
  • Bridge between customer integration teams and Wayve’s internal engineers
  • Troubleshoot and resolve technical issues independently
  • Escalate complex issues to internal stakeholders
  • Develop deep understanding of customer systems and APIs (e.g. drive-by-wire)
  • Maintain a system-level perspective to identify root causes (vehicle or software)
  • Support customers across the development lifecycle from integration to validation
  • Collaborate with clients and internal teams to ensure seamless integration of Wayve technology into vehicles
  • Perform rapid diagnostics on-site with customer engineering teams
Key requirements
  • Strong problem-solving skills and analytical thinking
  • Proven ability to lead investigations into platform or vehicle issues with internal and customer teams
  • Extensive hands-on experience with development vehicles
  • Proficiency with diagnostic and calibration tools (e.g. CANape or similar)
  • Familiarity with terminal usage and willingness to develop basic programming skills
  • Solid understanding of vehicle communication protocols (CAN, Ethernet) and automotive system architectures
  • Practical experience in an automotive environment, ideally with a track record of bringing products to production
  • Excellent communication and interpersonal skills for collaboration with customers and internal teams
  • Willingness to travel as required
  • Problem-solving mindset
  • Collaborative communication
  • Customer-facing professionalism
  • Diagnostic and calibration tools (CANape)
  • Vehicle communication protocols (CAN, Ethernet)
  • Automotive system architectures

Reference: WJ-747_31178428

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