Customer Journey Architect – Digital Banking (Isle of Man)

Lloyds Bank plc in Jersey or Isle of Man is seeking a Customer Journey Manager to lead the Crown Dependencies Lab's Fids, Funds and Corporate feature team. You will work with Product Owners and delivery teams to map and enhance end-to-end journeys, applying knowledge of processes, systems and data to improve customer experiences.

You’ll collaborate across Product, Engineering and Operations to ensure customer, business and technical requirements inform design and delivery decisions.