Accounting & Finance

Customer Programs & Billing Manager

Hydroone

Markham · On · Canada

Hydro One invites applications for a Manager role to oversee customer programs such as Billing, Contact Handling, and Collections. The role focuses on building a strong team, shaping departmental strategy, and driving customer insights to improve service outcomes.

The successful candidate will manage external providers, set SLAs, and align program delivery with corporate goals, while ensuring cost efficiency and high customer satisfaction.

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Reference: WJ-3875_13244801

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