Customer Service Banking Associate

Customer service and digital banking skills matter at Scotiabank in Grand Falls-Windsor, Newfoundland, for an 18.75-hour weekly schedule.

As a Customer Experience Associate, you will support customers throughout their branch journey. You will discover needs, process daily transactions, and identify simple sales opportunities. The position also involves explaining concepts clearly and introducing mobile banking applications.

Key Responsibilities:

• Discover customer needs through proactive listening
• Process day-to-day banking transactions
• Identify and fulfill simple sales opportunities
• Introduce mobile banking applications to clients
• Build strong customer relationships through excellent service

Requirements:

• Proven customer service skills through work or community involvement
• Professional, friendly, and efficient customer assistance
• Availability for a flexible schedule
• Comfort with simple sales situations
• Strong technical skills promoting digital banking options

Bring customer service, technical knowledge, and relationship-building skills to Scotiabank’s Grand Falls-Windsor branch team.