Customer Service Loan Agent

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
Loan Consultant is to support the Branch Manager by overseeing the efficient operation of the branch and ensuring all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security and satisfaction to customers and staff.
Assist with the management and motivation of the staff to meet goals and objectives relating to branch profitability, volume, lending, credit quality, collections and expense.
collect accounts in varying stages of delinquency.
Assist branch manager with business development relationships within the community. Assist customers with the implementation of solutions and monitor overall customer satisfaction.
Assist branch manager with matters regarding hiring, staffing, training, performance reviews and terminations as applicable.
Ensure a high quality of customer service.
High School Diploma or GED from accredited institution
~5 plus years consumer finance or related experience
~ Ability to work with minimum supervision
~ Proficient working knowledge of industry or related industry lending software, Microsoft Windows, Excel and Word Applications

Associates or Bachelor’s Degree
Bilingual, Spanish/English
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
Office Environment