Customer‑Facing IT Support & Infrastructure Engineer

Emplyfy, an IT MSP, seeks an experienced IT engineer for a hands-on role delivering support and infrastructure services to well-known businesses. The role involves direct customer interaction, remote work and on-site visits to client premises across the UK.

You will resolve technical issues, manage incidents, and maintain service quality while documenting work and collaborating with the wider team. 5+ years in IT engineering and security-focused experience are preferred.