IT & Software

Customer‑First IT Service Desk Engineer (Hybrid)

Waterstons

North East · England · United Kingdom

Waterstons in the UK is seeking a Service Desk Engineer who places the customer at the heart of everything they do. You will deliver high‑quality technical support across multiple clients, communicate proactively throughout tickets, and contribute to continual service improvement within a collaborative, global team.

This hybrid role involves shift work with the Australian team, occasional weekends, and a £2.5k shift allowance.

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Reference: WJ-766_21991704

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