CX Data & Insights Lead - Platform Transformation (Hybrid)

Allscreens Nationwide Ltd in Milton Keynes is seeking a Data & Insight Manager for a fixed-term maternity cover to lead a CX programme, overseeing the implementation of a new CX platform and coordinating with senior leaders and external partners.

You will translate customer feedback into practical recommendations, provide insights and reporting to drive performance, and develop one direct report in a hybrid working setup (3 days in office / 2 days at home).