CX Insights & Analytics Lead

Viasat in the United Kingdom is seeking an Insights, Analytics & Reporting Lead to drive a data‑driven culture and deliver actionable insights across CX, CSAT, and continuous improvement. You will lead analytics, reporting, and governance while partnering with technology and business teams to translate data into strategic actions.

The role combines data science, business acumen, and process optimization to elevate customer outcomes and organizational performance, with a focus on secure,