CX Platform Automation Engineer

Arbor Education in Leeds is seeking a CX Tooling and Automation Specialist to architect and maintain the infrastructure powering customer experience. You will bridge gaps between customer operations and technical execution, focusing on building and optimizing CX platforms through automation and data integration.

You will lead configuration of Gainsight and Zendesk, develop automated data pipelines, and collaborate with Sales, Marketing, and Product to design digital programs while driving