CX Platform Strategy Lead (Hybrid)
Logitech
Logitech is seeking a Business Capability Owner for our Consumer CX capability. You will drive the strategic evolution of our CX technology, shaping the roadmap for self-service, agent tools, and omnichannel support across global operations.
You will align CX tech initiatives with business strategy, champion AI and analytics, ensure data governance, and partner closely with the Technology Lead to deliver scalable, secure solutions.
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