IT & Software

CX Technology & Platform Strategy Lead

Logitech

London · England · United Kingdom

Logitech is seeking a strategic Business Capability Owner to define and drive the Consumer CX capability with a multi-year blueprint. You will align technology with business goals, ensuring scalable, resilient CX platforms that facilitate global customer interactions.

Leading a cross-functional team, you will shape the roadmap for self-service, agent tools, and omnichannel support, championing AI and data governance to enhance customer experiences at scale.

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Reference: WJ-766_22808628

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