Data and Tech Manager

In this role you will strengthen marketing data infrastructure and turn customer data into actionable insight. You will work with the Marketing team to advance a 360-degree data strategy, improve governance, and implement AI-enabled workflows. You’ll balance hands-on delivery with strategic thinking to optimize data quality, reporting, and marketing technology. This position offers hybrid work in London, with a focus on practical data and tech improvements that drive smarter marketing.

• 25 days of annual leave plus bank holidays
• Cycle to Work scheme
• life assurance at four times salary
• season ticket loan
• Employee Assistance Programme

• Deliver and improve marketing data management including quality, cleansing, deduplication and governance
• Maintain and optimise databases, data collection processes and system integrations, supporting migrations and audits
• Develop automated dashboards and analyses from customer/behaviour data
• Collaborate to improve customer understanding, lead scoring and audience engagement
• Identify and implement practical opportunities for AI, automation and workflow enhancements
• Support GDPR/data protection processes and data subject requests
• Assist with WordPress CMS updates and web analytics improvements where possible

• Proven experience in data management and quality improvement projects
• Practical understanding of AI technologies and practical business applications
• Experience with CRM, data-led marketing, customer insight and data governance
• Proficiency in analytics/visualisation tools (Power BI and GA)
• Strong project management and communication skills
• Experience with SQL, relational databases, Python or R, ETL, marketing automation, WordPress or other CMS; data protection qualifications advantageous

• strong communication
• cross-functional collaboration
• problem-solving
• Power BI
• Google Analytics (GA)
• SQL