Data Center Network Support Engineer

team.blue is seeking a motivated Technical Support Advisor to join our Network Operations Centre in Reading, UK. You will manage customer and provider interactions across phone, email, and ticket systems, escalating to supervisors and the network team when needed.

You will assist with fixing or maintaining network cabling, server racking/de-racking, rebooting devices, attaching KVMS, and accompanying vendors to data floors. You will act as the communication bridge for troubleshooting.