Data Center Service Manager at Carrier
Carrier Global Corporation
Elevate data center operations as the Data Center Service Manager for Carrier in Ontario, Canada. Foster customer relationships and lead technician teams for seamless HVAC systems support.
In this pivotal role, you'll be the face of Carrier, focusing on customer satisfaction and team excellence in HVAC solutions. Your leadership will guide new technician onboarding, safety compliance, and effective communication with union representatives. You will enhance the company's reputation for reliability and customer confidence in mission-critical cooling services.
Key Responsibilities: • Act as primary customer liaison, promoting Carrier brand • Lead hiring and onboarding of Data Center technicians • Conduct job site safety inspections and meetings • Manage technician staffing and resource requests • Address customer complaints and implement improvement plans
Requirements: • High School Diploma/GED required • 5+ years' experience in HVAC or mechanical service operations • 3+ years’ managing field service or union teams • Strong communication and problem-solving skills • Commitment to zero-incident safety culture
Drive HVAC excellence while nurturing team and customer relations at Carrier in Ontario. #J-18808-Ljbffr
In this pivotal role, you'll be the face of Carrier, focusing on customer satisfaction and team excellence in HVAC solutions. Your leadership will guide new technician onboarding, safety compliance, and effective communication with union representatives. You will enhance the company's reputation for reliability and customer confidence in mission-critical cooling services.
Key Responsibilities: • Act as primary customer liaison, promoting Carrier brand • Lead hiring and onboarding of Data Center technicians • Conduct job site safety inspections and meetings • Manage technician staffing and resource requests • Address customer complaints and implement improvement plans
Requirements: • High School Diploma/GED required • 5+ years' experience in HVAC or mechanical service operations • 3+ years’ managing field service or union teams • Strong communication and problem-solving skills • Commitment to zero-incident safety culture
Drive HVAC excellence while nurturing team and customer relations at Carrier in Ontario. #J-18808-Ljbffr
Reference: WJ-3875_13265745