Data Centre Shift Leader

Job Title

Data Centre Shift Leader

Business Sector

Data Centre Solutions, Critical Work Environment

Location

Harlow, UK

Company Profile

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide.

Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm.

Globally, we employ over 70,000 employees and operate in 48 countries.

Job Role

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management.

We are seeking a experienced and technically proficient Shift Leader to oversee operations within a Critical Environment, to join our talent pool for both current and future opportunities.

The Shift Leader will provide technical leadership, manage their shift team, and ensure seamless service delivery whilst maintaining compliance with all regulatory, health and safety, and client-specific requirements.

Responsibilities

Team Leadership & Management

• Supervise a multidisciplinary team and act as the CBRE representative outside of core of hours.
• Manage shift team duty of care, including holiday and sickness, performance appraisals, and training plan implementation.

Operational Oversight

• Responsible for the execution of Planned Preventative Maintenance (PPM), Corrective Maintenance (CM), and reactive work orders within defined Service Level Agreement (SLA) targets.

Technical Compliance

• Appointed Authorised Person for both Electrical (HVAP) and Pressure Systems (PSSR) AP.

Critical Environment Expertise

• Ensure maximum availability of critical plant and user equipment.
• Lead troubleshooting, fault identification, and rectification, escalating issues where necessary.

Communication & Reporting

• Ensure a high degree of communication at shift handover via verbal briefing, shift logs, and status boards.

Health & Safety

• Ensure total compliance with company and client health and safety policies.
• Complete toolbox talks, mock drills and assist in workplace assessments, and audits.
• Maintain the highest standards of housekeeping across the facility.

Financial & Resource Control

• Exercise appropriate control over critical and consumable parts and tools.
• Creating innovation recommendations for continuous improvement in all aspects of the contract for best outcomes for the Client.

Essential

Experience & Skills Required:

• Experience working within Critical Environments.
• Reliable and conscientious.
• Integrity, honesty and punctuality is also expected.
• HVAP (High Voltage Authorised Person) status.
• 18th Edition IEE: Wiring & Installation competent.
• City & Guilds Electrical Competency (Parts 1,2 & 3) or equivalent.
• Comprehensive building services knowledge in both Mechanical & Electrical disciplines.
• Experience with CMMS (Computerised Maintenance Management System) and BMS (Building Management Systems).
• Demonstrable experience of "Safe Systems of Work", i.e permit to work, safety regulations (e.g., COSHH, Health & Safety at Work Act).
• Excellent customer relationship skills and the ability to act professionally at all times.

Desirable

• Comprehensive building services knowledge (F-Gas & Water Management).
• Working knowledge or hands on experience of liquid cooling systems including but not limited to CDU’s and direct to chip cooling.
• Working knowledge and hands on experience of Chillers and cooling systems and F-Gas regulations and administration.
• Proficiency in Microsoft Office applications.
• Willingness to attend on and off-site training for plant and systems as they are installed.
• This may require nights away from home.

Core Competencies

Leadership

Ability to mentor, motivate, and direct their team and subcontractors.

Problem Solving

Aptitude for identifying underlying issues, analysing data trends, and implementing effective solutions.

Communication

Good verbal and written skills, capable of liaising effectively with both internal stakeholders and external clients.

Quality

Commitment to "getting it right first time" with a focus on compliance, accuracy, and high work standards.

Skills

• Technically competent with critical infrastructure such as UPS, generators, static switches, water treatment, refrigeration and air conditioning.
• Fault identification/rectification and escalation when required.
• To ensure site systems are operated and maintained to the required codes of practice and industry guidelines.
• To carry out day-to-day maintenance and reactive issues relating to assets, within agreed contractual timeframes.
• Complete information and feed back to CMMS system in regard to PPMs and reactive works.

About CBRE Global Workplace Solutions

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building.

Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services.

Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2018 revenues of $21.3 billion and more than 90,000 employees (excluding affiliate offices).

CBRE has been included in the Fortune 500 since 2008, ranking #207 in 2018.

Its shares trade on the New York Stock Exchange under the symbol "CBRE."

EQUAL OPPORTUNITIES

CBRE is an equal opportunities employer and does not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.