Data & Digital Analyst
American International Group (AIG)
In this role you support designing, delivering and enabling data and digital capabilities across AIG's business. You operate at the intersection of business needs, product thinking and platform delivery to translate operational and strategic requirements into scalable data and digital solutions. You bridge underwriting, operations and platform teams, ensuring solutions are well scoped, aligned to strategy and adopted across the business. You will work within a evolving data and digital landscape to improve reporting, controls and operational insights, while enabling stakeholder enablement and adoption.
Pay / Benefits- Total Rewards Program
- health, wellbeing and financial security benefits
- professional development opportunities
- Collaborate with underwriting, operations, finance, actuarial, pricing and other stakeholders to identify pain points and opportunities for digitisation and data improvement
- Translate business needs into clear requirements, solution options, process impacts and delivery-ready user stories or specs
- Assist product and solution shaping across the Talbot data and digital portfolio, including underwriting workflows, data integration, reporting and platform capabilities
- Partner with platform teams and delivery partners to assess feasibility, prioritise scope, define dependencies and support implementation planning
- Help shape and prioritise backlogs across multiple streams balancing near-term needs with long-term goals
- Support design and governance activities for change initiatives
- Ensure solutions align with business needs, platform architecture, risk controls and market standards
- Provide functional oversight of delivery progress, clarify requirements, resolve issues and maintain focus on business value
- Support adoption of data and digital products by improving data literacy and defining training needs
- Act as a business proxy in data and digital discussions to align operational context with delivery constraints
- Monitor and report on product adoption, usage and effectiveness to drive ongoing value
- Experience in a data, digital, product or business analysis role within insurance
- Lloyd’s / London market experience desirable
- Strong understanding of underwriting processes and how digital/data capabilities support them
- Experience working with business stakeholders to understand needs and shape practical solutions
- Ability to translate business problems into requirements, user stories, process models and solution options
- Strong understanding of data platforms, reporting, workflow tools and digital transformation in a business context
- Experience supporting or influencing delivery across cross-functional teams including technology, platform, operations and business stakeholders
- Stakeholder management
- Communication
- Collaboration
- Data platforms
- Reporting
- Workflow tools
Reference: WJ-747_30168983