Data-Driven Quality & Compliance Delivery Lead

Northern is seeking a highly organised Quality & Compliance Delivery Manager to drive service quality across the Commercial & Customer Directorate. Based at Bradford Interchange Station, 37 hours per week, 12 month FTC, with travel across the network as required.

You will analyse performance data, produce reports for senior leaders and external stakeholders, manage supplier contracts, and support audits to ensure robust governance and compliance across retail operations.