Data Platform Support Engineer

Overview

In this role you will lead upgrade, maintenance and ongoing support of Data Platform technologies to ensure performance and availability. You will collaborate with Shared Services Data & Analytics and internal stakeholders to drive operational excellence and enable data-driven decision making. You’ll handle incident and problem management, and help promote new platform capabilities that scale across the organization. This is a hybrid role with delivery-focused impact and a clear path to technical leadership.

Pay / Benefits

• reward tailored to you and your family
• financial and personal wellbeing support
• balanced lifestyle
• lifelong learning
• inclusive culture

• Provide day-to-day operational support for data platforms and analytics environments, monitoring health, performance, availability and capacity
• Manage internal and external suppliers to meet service levels and quality standards
• Lead and execute problem and incident management for Data Platform issues
• Provide technical leadership and promote best practices for Data Platform technologies
• Develop and promote new platform functionality for broader use across BAE Systems
• Support architects and development teams with future Data Platform deliverables and smooth transition to service
• Capture and share critical Data Platform knowledge with other department staff
• Collaborate with IM&T and the Architecture team to comply with IT policy and governance

• Understanding of data warehouses, data lakes, lakehouses, and analytical data platforms
• Data-driven with experience solving data-related issues
• Experience with Linux OS and Windows OS servers
• SQL skills for troubleshooting, data validation and performance analysis
• Understanding of data ingestion, transformation, and orchestration processes
• Experience with one or more data platform technologies listed in description (e.g., QLIK Replicate, SOLIX Archiving, Colibri, TIBCO DV, Semarchy MDM, Alation, SSIS, Alteryx)

• Problem-solving
• Collaboration with developers and cross-functional teams
• Communication of complex technical concepts to stakeholders
• QLIK Replicate
• SOLIX Archiving
• Colibri