IT & Software

Data Quality Lead

QBE Insurance Group

London · Greater London · United Kingdom

Overview

You will lead the Data Quality Issue Management program, guiding the central DQ Issues portfolio from capture to resolution. In collaboration with business and IT partners, you drive governance, prioritisation and remediation across functions to mature data quality capabilities. You will shape the Data Quality framework and contribute to QBE’s transformation into a data-driven organisation, delivering sustained quality improvements for strategic data assets.

Pay / Benefits
  • 30 days holiday with option to buy up to 2 days
  • Flexible working arrangements
  • Pension with 10% employer contributions
  • Private medical insurance for you and family
  • Family-friendly policies (26 weeks full pay)
  • Remote work abroad up to 20 days per year
Responsibilities
  • Lead end-to-end DQ Issue Management: capture, triage, assess, prioritise, assign, track and close issues
  • Oversee central DQ Issues queue with governance, reporting, and portfolio visibility
  • Prioritise DQ Analyst capacity based on risk, impact and strategic priority
  • Coordinate remediation across business and technology teams with clear ownership and timelines
  • Establish escalation groups to reinforce accountability and escalate material risks
  • Drive root-cause analysis and ensure remediation addresses underlying causes
  • Develop business cases for complex remediation requiring funding or technology
  • Provide reporting on portfolio progress, risks, dependencies and systemic issues
  • Drive continuous improvement of DQIM processes, governance, and tooling and evolve the DQ Target Operating Model
Key requirements
  • Experience in Data Quality, Data Management, or Data Governance with lead remediation activities
  • Strong understanding of issue management, root-cause analysis and governance frameworks
  • Ability to prioritise competing demands and allocate capacity by risk and impact
  • Proven ability to coordinate across business and technical teams without direct authority
  • Strong stakeholder management and escalation capabilities
  • Ability to translate data quality problems into clear business impacts and actions
  • Analytical, problem-solving and structured reporting skills
  • Experience building business cases for data or technology remediation (advantageous)
  • Proactive mindset focused on sustainable resolution and continuous improvement
  • Stakeholder management
  • Analytical thinking
  • Proactive problem solving
  • Data Quality
  • Data Governance
  • Issue management

Reference: WJ-747_31054305

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