Data Services Specialist

Overview

As a Data Services Specialist, you will support data-driven operations across the business, ensuring timely delivery of high-quality information. You’ll act as the SME for data governance, identify and resolve data issues, and help transition from legacy systems to SAP with strong controls. You will collaborate with data owners and partners to improve data quality, processes, and reporting. This role sits in the Data Management Team within CBS, offering meaningful impact through data governance and continuous improvement. You’ll work in a flexible, hybrid setup in Manchester, contributing to a mission-driven, member-owned organisation.

Pay / Benefits

• annual bonus
• 28 days holiday rising with service
• pension with employer contributions
• onsite gym (Manchester HQ)
• 30% discount on Co-op products
• virtual healthcare and 24/7 support

• Provide support to data owners ensuring timely delivery of high-quality information
• Serve as subject matter expert for data governance and assess data quality
• Triages data issues and feeds insights and fixes back to data owners
• Drive process improvements and data optimisation with business partners
• Deliver training and guidance to address recurring issues and promote best practice
• Perform data reviews and audits across legacy and SAP systems
• Ensure process controls to maintain compliance with risk frameworks
• Develop data quality dashboards, scorecards and metrics to monitor accuracy and drive improvement

• Experience with data processes and familiarity with risk and controls
• Excellent attention to detail in a fast-paced environment
• Experience supporting projects with adaptability to changing priorities
• Analytical thinking with complex problem-solving skills
• Proficiency with Microsoft 365 including Excel (pivot tables, conditional formatting, VLOOKUPs) and Power BI
• Ability to collaborate across functions and build positive relationships with internal partners and provide customer service

• collaboration across functions
• attention to detail
• adaptability
• Microsoft 365
• Microsoft Excel (pivot tables, conditional formatting, VLOOKUP)
• Power BI