Datacenter Analyst

• Ensuring the safe and reliable operation of the data centre estate to protect housed services.
• Conducting regular IT asset audits to uphold data accuracy and compliance.
• Maintaining accuracy in the Nlyte or equivalent DCIM tool to monitor capacity limits.
• Managing changes and risks through the Change Control Process.
• Raising change or incident tickets as necessary.
• Providing incident management support within defined Service Level Agreements (SLAs).
• Representing the data centre estate in CABs, workshops, and multidisciplinary events.
• Validating technical designs to ensure safe housing and supportability.
• Delivering data centre inductions and maintaining access records to meet safety requirements.
• Preparing for and completing all required audits.

Essential skills/knowledge/experience:

• Must have own vehicle and be able to travel to 5 locations at short notice.
• Minimum 12 months’ experience working within a data centre environment.
• Background in installing and de-installing IT equipment in data centres.
• Knowledge and experience with the ITIL framework.
• In-depth knowledge of electrical and mechanical systems supporting data centres, such as generators, UPS, and cooling systems.
• The analyst must draw upon experience and technical acumen to guide and support all stakeholders interfacing with the Data Centres.
• A strong grasp of both IT infrastructure (compute, storage, network) and facilities management (power, cooling, building management) is essential.
• Leadership skills and the ability to build relationships are crucial for success in this role.