Delivery Solutions Engineer

Delivery Solutions Engineer

• Professional Services
• United Kingdom, London

Global-e(Nasdaq:GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets.

Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, weoperateon a massive global scale through dynamic teams across North America, EMEA, and APAC.

Our technology-based end-to-end solution combines advanced localisationcapabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide.We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work.

We’relooking for aTechnical Solutions Engineer to lead discussions with clients, design integrationscopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands‑on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams.

Responsibilities

• Lead technical discovery andintegrationdiscussions withnewandexistingclients.
• Explainsolutioncapabilities and recommend bestpractice integration approaches.
• Demonstrate demos and training sessions.
• Own the integration lifecycle:technical scoping, data flow definition,API setup, configuration, troubleshooting, and delivery.
• Work with Development teams to address client-specific requirements and resolve issues.
• Provideongoing technical guidance to internalandexternalsstakeholders.
• Act as a product expert and share client feedback with Product/R&D.

Requirements

• 3+ years in solutions engineering,system engineering, or system integration (SaaS/web).
• Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL).
• Understanding complex system architectures and data flow.
• Experience in debugging, troubleshooting, and analysinglogs.
• Familiarity with HTML/CSS; JavaScript preferred; PHP/.NETa plus.
• Experience with eCommerce platforms (e.g.,Shopify,Magento, SFCC) is an advantage.
• Excellent communication skills; able to explain complex concepts to varied audiences.
• Experience working with distributed teams; ability to manage multiple projects.