IT & Software

Deskside Support Analyst — Elevate End-User Productivity

Markel Corporation

London · England · United Kingdom

Markel Group is seeking a Deskside Operations Analyst in City of London to deliver hands-on end-user support, triage escalated tickets, and maintain workstation hardware and AV systems. You will resolve VPN/Wi‑Fi/LAN issues, manage on-site services, and contribute to knowledge base updates.

The role requires strong communication, ITIL awareness, and experience with ServiceNow and JIRA, with up to 20% travel. Excellent customer service and collaborative teamwork are essential.

#J-18808-Ljbffr

Reference: WJ-766_22292928

Apply now

Continue on the employer's official application - the same link they use for every candidate.

More jobs

This role is listed on GigBlows for discovery and search. Hiring decisions and applications are handled by the employer or their chosen application system.