IT & Software

Deskside Support Analyst: Windows, AD & Cloud Expert

Acora - IT, Cyber & AI

Exeter · England · United Kingdom

Acora is seeking a Deskside Support Analyst to join the Service Operations team in the UK. You will provide face-to-face on-site support, handling hardware, software, and access issues while adhering to ITIL practices.

You will diagnose and resolve incidents via ServiceNow, manage AD/Entra ID accounts, and support Microsoft 365 and Azure services. Strong communication and customer service skills are essential.

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Reference: WJ-766_22270007

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