Deskside Tech Lead — IT Ops & Service Delivery

West Mercia Police is seeking a Deskside Support & Engineering Services Lead to provide operational leadership for ICT services in Worcester. You will lead the Deskside Support and Engineering Services teams, manage resources and priorities, and drive improvements to support policing and business objectives.

The role covers incident management, lifecycle management of the technology estate, and collaboration with stakeholders, suppliers and technical teams to deliver reliable, secure ICT