IT & Software

Desktop Deployment Engineer- Level 1

TXP Talent

London · Greater London · United Kingdom

Overview

In this role you will support a Windows 11 migration project on-site in Wimbledon, delivering Level 1 desktop engineering. You will assist with device provisioning, user onboarding, and hands-on hardware setup while troubleshooting issues and logging incidents. You’ll work closely with users to ensure smooth migrations and maintain configurations throughout the rollout. This is an onsite, short-term assignment focused on delivering a successful Windows upgrade and user experience.

Responsibilities
  • Support device and user migrations to Windows 11
  • Hardware deployment, installation, and setup
  • User account configuration and onboarding
  • Provide Level 1 desktop support to end users
  • Troubleshoot hardware, software, and connectivity issues
  • Incident logging, investigation, and resolution
  • Manage user and device configurations throughout the migration process
Key requirements
  • Previous experience in a Desktop Support, IT Support or Deployment role
  • Experience supporting Windows-based environments
  • Experience with migration, deployment, rollout, or refresh projects
  • Windows-based environments
  • Migration, deployment, rollout or refresh projects
  • Hardware deployment and setup
  • Onboarding and user configuration

Reference: WJ-747_31058980

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